The machine is getting old.

On-site inspection is available. If you have concerns about the condition of the machine, please contact us.

Problems related to the cutting of the grinding wheel.

The sliding surface of the grinding wheel table may be dirty. We have a cleaning procedure manual available, so please contact us.

Unusual noise coming from the spindle head, or it is generating excessive heat that makes it untouchable.

The bearings are worn out. Please send the unit to our factory without disassembling it. After various inspections at the factory, we will contact you to confirm the repair details.We can also repair dressing devices, grinding wheel cutting handles, and more. Please feel free to consult us.

Support（For Customers Using Our Products）

Troubleshooting

If you encounter problems with our products, please refer to the troubleshooting guide where you can check examples of common issues.

Frequently Asked Issues

The machine is getting old.: On-site inspection is available. If you have concerns about the condition of the machine, please contact us.

Problems related to the cutting of the grinding wheel.: The sliding surface of the grinding wheel table may be dirty. We have a cleaning procedure manual available, so please contact us.

Unusual noise coming from the spindle head, or it is generating excessive heat that makes it untouchable.: The bearings are worn out. Please send the unit to our factory without disassembling it. After various inspections at the factory, we will contact you to confirm the repair details.
We can also repair dressing devices, grinding wheel cutting handles, and more. Please feel free to consult us.

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Repair Services

If repair is required, you can use our repair services. For details on how to send in your product, repair costs, and repair time, please contact us via “LINE Inquiry” or the “Contact Form.”